Support

Domestic Free Shipping

Most BendPak and Ranger brand products include Free Shipping. However, we suggest you contact BendPak or your BendPak Dealer for a listing of items eligible for free destination delivery. Free Shipping items will be delivered freight prepaid to all direct shipping points located within the 48 contiguous United States. Accessory only shipments or service parts orders are generally not eligible for free freight. Orders for accessories or service parts are subject to a per piece freight charge based on package weight and destination zone.

BendPak will designate the freight carrier based on region and/or best service defined by our shipping department. In the event a preferred carrier is requested, the dealer/customer will be responsible for paying an additional 5% freight surcharge at time of order.

Frequently Asked Questions

Requests for COD shipments not accepted

Items less than 150 lbs. will typically be shipped FedEx ground unless otherwise stipulated on the purchase order. Some items cannot be shipped via FedEx due to size, weight and restrictions on hazardous materials. Some items may be subject to additional hazardous materials charges.

Rural Area Transportation Zones (Surcharge)

Free Shipping items located within a rural shipping area may be charged an incidental RATZ surcharge. Rural Area Transportation Zones are based on transportation lane accessibility and their functional accessibility to major highways and shipping lanes. Transportation and shipping to these remote and rural locations are usually non-direct shipping points with higher associated delivery costs. Refer to the BendPak website in the footer section and use the RATZ search for a listing of Rural Area Transportation Zones. Generally, ZIP codes within a RATZ Surcharge area are very rural and make up a small percentage of the US territory.

Shipping International

Looking to place an order outside the U.S.?

Please contact one of our International Sales Representatives listed below to place an order, make an inquiry or request documents.

Patrick Weber
Director of Sales & Business Development
Office Tel: 1-805-933-9970 Ext. 174
pweber@bendpak.com

Antonio Garnica
Export Sales Representative
Office Tel: 1-805-933-9970 Ext. 183
agarnica@bendpak.com