Domestic Free Shipping
Most BendPak and Ranger brand products include Free Shipping. However, we suggest you contact BendPak or your BendPak Dealer for a listing of items eligible for free destination delivery. Free Shipping items will be delivered freight prepaid to all Direct Shipping Points located within the 48 contiguous United States. Accessory only shipments or service parts orders are generally not eligible for free freight. Orders for accessories or service parts are subject to a per piece freight charge based on package weight and destination zone.
BendPak will designate the freight carrier based on region and/or best service defined by our shipping department. In the event a preferred carrier is requested, the dealer/customer will be responsible for paying an additional 5% freight surcharge at time of order.
Requests for COD shipments not accepted
Items less than 150 lbs. will typically be shipped FedEx ground unless otherwise stipulated on the purchase order. Some items cannot be shipped via FedEx due to size, weight and restrictions on hazardous materials. Some items may be subject to additional hazardous materials charges.
Delivery Area Surcharge
Although BendPak’s Free Shipping Policy covers the cost of transportation and delivery to Direct Shipping Points for the majority of our shipments within the 48 contiguous states (excluding any applicable surcharges), shipments destined to Non-Direct Shipping Points will be subject to a Delivery Area Surcharge fee. Delivery Area Surcharge fees are excluding other applicable freight surcharges that may apply to your order.
What is a Direct Shipping Point?
A Direct Shipping Point is typically located in a developed urban area with a high density of houses, commercial buildings, roads, bridges, and railways and have a close proximity to major highways and shipping lanes. Freight carriers delivering to these Direct Shipping Points will usually handle your freight from pickup to delivery without the need for interline partners. That does not mean that your shipment will necessarily stay on the same truck the entire time, but it does ensure that the same carrier company will be handling your freight from pickup to delivery. A Delivery Area Surcharge (DAS) fee will not apply to shipments destined to a Direct Shipping Point.
What is a Non-Direct Shipping Point?
A Non-Direct Shipping Point is typically located in a rural area with low population density and large amounts of undeveloped land. They are often distant from major highways and shipping lanes. Shipping to these remote and rural locations are Non-Direct Shipping Points with higher associated delivery costs. Freight carriers delivering to Non-Direct Shipping Points will usually have to use one or more interline partners to transport your freight due the remoteness of the address. A Delivery Area Surcharge (DAS) fee will be added to all shipments destined to a Non-Direct Shipping Point.
Looking to place an order outside the U.S.?
Please contact one of our International Sales Representatives listed below to place an order, make an inquiry or request documents.
Director of Sales & Business Development
Office Tel: 1-805-933-9970 Ext. 174
Export Sales Lead
Office Tel: 1-805-933-9970 Ext. 138