BendPak Blog

Auto Industry, You Need Millennial Buyers More Than They Need You

September 28th, 2016

Chapter 1: To Catch a Millennial
cranky_old_manThere’s a myth going around these days that Millennials just need to “grow up” and face the facts of life when it comes to cars. Business Insider recently published a pretty scathing piece against Millennials that sounds like it came straight from the mouth of your cranky grandfather who missed his mid-day nap.

The piece argues that previous generations had to put up with the inconveniences of car ownership and doggone it so should the kids. So let’s put this all-too-common refrain into perspective before getting into why the Gen-X’ers and Baby Boomers who own the dealerships and auto shops need Millennials more than Millennials need them.

First of all, it’s really, really unfair to tell college students and those entering the workforce to “get over” the cost of vehicle ownership. It’s more than just offensive to people’s life situations: it’s bad logic. Let’s pretend for a minute that, like a majority of Americans, we’re not car fanatics, and we don’t know cars inside and out. For most people, car ownership isn’t about custom designs, greater horsepower, racing shocks, etc. It’s about getting to and from work without spending a fortune. Virtually every urban center has some form of public transportation (sorry L.A., you tried), and it’s much easier and cheaper to get a monthly pass for the train than it is to suffer long commutes and traffic congestion, in addition to gas and maintenance costs. The extra “freedom” a car offers may not be worth the financial burden to those who can get around using one on a daily basis. Given that a massive swath of the Millennial population lives in cities with public transportation access, it’s weird to call them whiners and complainers just for being cost-conscious.

Perhaps the article’s strangest moment is when it states, “Buying a car… is like setting money on fire and throwing it down a hole. But that’s the way it has always been,” and then goes on to accuse Millennials of veering away from this terrible, money-sucking trend. The whole “in my day we walked ten miles to school and liked it” routine is simply beyond parody at this point. Aren’t Baby Boomers the “smart” generation that knows how to save? Wouldn’t they applaud a young decision-maker who wants to save up for less costly endeavors, whatever they may be? Could we say this is about buyers’ rights, and Millennials are just tired of being taken advantage of?

You might be wondering why we’re being so hard on the older generation. After all, BendPak is an establishment business that deals mostly with middle-aged crowds. The reason is that while we’ve been supplying customers with quality car lifts and shop equipment for half a century, there are new buyers in town (Millennials) that are not always convinced that they should be buying. Simply put, the people we sell to need to be selling to them. This article will examine how the auto industry needs to adjust its methods to attract Millennial buyers.

Chapter 2: Remember LILLLP: Low Interest, Long Loans, Low Payments
young-woman-with-keys-sliderWe’ll uh… work on that acronym. First things first, we mentioned that Millennials in urban centers aren’t really in the car market. This is true, but ultimately, there are still plenty of young, enthusiastic car buyers outside those markets. The catch is that they’re not buying unless they can get low monthly payments. We’re talking 70+ month loans. We’ll have to monitor how much this loan length increases in the years to come, but loans are getting longer as payments shrink. If you’re in the business of selling cars, Millennials are a fairly large market, with 35% of loan originations coming from buyers in the 18 – 35 age range. Smart financing is so important to dealers looking to capture on this newer, more finicky demographic.

Millennial car buyers have also shown an interest in buying when interest rates are low. Low payments, low interest rates. Combined with the extended loan periods, this sounds like a “have your cake and eat it, too,” scenario, but many of these loans are relatively small and are being used to pay off less expensive used cars. The Millenial trend is to wait; more young people are living at home for longer periods of time, and they’re taking their time getting out of the house and making big purchases, like cars. This isn’t necessarily a “bad” thing; it’s just the way it is. They’ll wait for the low interest rate and the good loan to appear if it isn’t offered at the moment.

Last but certainly not least, the smart dealership needs to use low-pressure sales tactics to attract Millennials to their businesses. Anyone willing to wait on making a big purchase is going to be turned off by an aggressive sales strategy. Don’t be pushy, but do be patient. Younger buyers are more likely to shop around. Be the bigger, better, more with-it dealer and it will pay off in the end. Remember: LILLLP. Keep in mind that if you do decide to play it old-school, Millennials will just cut you out altogether and do their shopping online, so there’s that.

Chapter 3: Your Marketing Stinks!
A recent NerdWallet survey found that 43% of Millennials surveyed found owning a car to be a hassle. This isn’t the most scientific study ever conducted, to be sure, but it’s a peek into the Millennial mindset. The appropriate industry response is as much a question for top-level marketers as it is for the dealerships. If Toyota, Ford and Chevy want to sell to the next generation, they need to meet them where they’re at and convince the young folks that purchasing their particular brand will ensure a virtually hassle-free experience.

who_why-copy

As previously mentioned, if the marketing isn’t convincing—or even if it is—Millennials have shown a willingness to delay major purchases. For industry insiders, it’s simply not good enough to throw up both hands and say, “Well, that’s just not the way all this works,” because that’s a sure-fire way to lose customers, as well as the respect of potential clientele. We should be asking young buyers, “What would make you more willing to buy a car in the next 6-12 months?” Not a radical idea in terms of salesmanship, and there are certainly companies that are going to great lengths to reach Millennials.

eco-friendly-carNissan is one example of a company staying ahead of the curve. They ran their own survey and found that 76% of Millennials questioned wanted an eco-friendly car. It should be no coincidence that a Sustainability page is prominently placed on their website. If you follow that link, there’s no flashing neon sign that says, “Millennials Look Here.” They simply cater to what Millennials are looking for: environmentally friendly, zero-emission, more safety features, etc.

When it comes to better marketing to Millennials, the truly forward-thinking folks out there are jumping on social media. Honda even ran a Snapchat filter with the slogan, “They see me rollin.” Their own social media manager acknowledged this is a new sort of advertising that’s necessary to reach younger buyers, and not everyone in the industry is comfortable “going there.”

If you’re still not convinced that reaching Millennials for business requires new tactics, you’d do well to take the advice of MaryLeigh Bliss, chief content officer at Ypulse, a Millennial-oriented research group, when she says, “It’s not as appealing to [Millennials] as it was to previous generations to own a car made to ‘show off.’” Millennials make up the largest generation that’s ever existed, so the auto industry needs to be sure it’s doing what it can to attract the next generation of big-time shoppers.

millennials-want

Chapter 4: I can’t. Even. (Do basic repairs.)
The scene opens on a warm summer day. A gray-haired father in his earlier 50s is having “the talk” with his 16-year-old son. (Not the talk you’re thinking of.)

Dad: Son, now that you have a license, I need to show you how to change a tire in case you get a flat. It’s important to be able to learn to take care of yourself. I won’t always be here t–

Son: No, Dad! Ugh! I can’t even right now!

Dad raises his fists to the heavens.

 Dad: SNAPCHAAAAAAAAAAAAT!

THE END

car-happy So in what was perhaps the worst representation of father/son relations since Shakespeare, we just presented an all-too-common scenario in the American household. Millennials are much less knowledgeable than their parents about cars. If you think back on what we covered in Chapters 1 and 2, Millennials are actually more cost-conscious and careful about making big purchases than previous generations. So, if 1 + 1 = 2, Millennials would be doing DIY work like there’s no tomorrow, right? Whatever cultural spin (i.e. they’re lazy) you want to put on it, 1 + 1 = 4 for Millennials who want to save money while not doing their own repairs. If you run a business, big or small, you should smell the money grab on this one.

As discussed earlier, Millennials make trust-based decisions. They’re not likely to give repeat business if they feel like they’re “just a number.” One way to get business is to make sure Millennials trust you enough come to you when something happens with their vehicle. To build that trust, it’s a great idea to offer customer education classes and workshops once in a while. Teach young people how to change a tire, do their own oil and establish a vehicle maintenance schedule. There’s so much power in that, and you don’t have to be a major establishment to make it happen. Not to mention, it’s not a cost-heavy deal, and it only takes a few hours of your time.

Since it’s 2016, no matter the size of your shop, there’s no excuse to not have a website. When people Google the nearest car repair shops in your region, they’re going to get a list of shops, a Yelp page and the actual websites of the local companies, among other ads and listings. If you’re second on a list of the “Ten Best Auto Shops in Pasadena, CA” but don’t have a website, you look unavailable and suspicious to younger shoppers. You should have a personalized, well-designed site that you’re willing to put a little money into doing the right way. And just to reiterate, don’t just make the crappiest-looking web page you can and think that’s enough. If your layout, spelling and contact information isn’t professionally handled, you risk doing harm to your business by looking lazy. So in other words, the Millennials we may criticize for being ignorant about their cars will be just as critical of a company with a sloppy online presence. It goes a long way if potential customers, young and old, can easily access your hours of operation, contact info, parking information, deals you’re running, etc. A good website will also help you compete with the larger establishment chains (e.g., Firestone). At the end of the day, we don’t want to see our lovely four-post lifts go to waste in empty garages and service bays across the country.

web-design-mobile-infog

Chapter 5: Making Up
For the record, we think Business Insider and its author are both great. We just happen to disagree with this idea that there’s something “wrong” or “broken” about the Millennial generation. It’s a complex world: there was the Great Recession, cars are expensive and most members of this demographic are in their 20s, still figuring out who they want to be. Tap into their mindsets, market accordingly and help them along rather than criticize them. You’ll probably make more money along the way.

8 Awesome Things for your Car and Garage that need to be on your Holiday Wish List

September 21st, 2016

You don’t have to be a DIY’er to enjoy the amazing car tech of 2016. In fact, of the eight wish list items featured here, only a couple of them are really geared at the DIY community. Sometimes you need a break from “doing it yourself,” and you just want the tech to do all the work for you. More importantly, it’s never too early to think about the holiday season, so this list is just in time to get you thinking… and saving.

We kept a few things in mind when making this list:

Keep it classy, not trashy
We tried not to include the *cheapest* items out there. Like, come on. TREAT YOURSELF. (Note: if the wish list item we like is too expensive, there are always other models of the same concept you can look into.)

Never a phone charger
For whatever reason, cutesy phone chargers seem to be the latest craze in car tech. At the end of the day, charging your batteries isn’t really much more exciting than doing your laundry (guess it depends on the laundry, but we digress).

Stupid

Stupid

It genuinely makes life better
If you put this wish list item in your vehicle or use it while driving/working, it should measurably improve your life. It should be cool (i.e., not just a phone charger).

  1. The Automatic Pro 3G Car Adapter
$129.95
There are quite a few engine diagnostic tools out there, some of which are relatively inexpensive, some of which have neat features, such as a driving coach, fuel efficiency tracking, car locator, dashboard indicator diagnostics, and more. As an alternative, Hum is an interesting OBD reader that features a lower sticker price but requires a monthly subscription fee. The Automatic Pro really caught our eye due to just how much stuff it has available to you.
Automatic Pro screenshots

Automatic Pro screenshots

We like just about everything about this car adapter. Their website is clean, easy-to-navigate and helpful in directing you to the app’s purpose and features. There are dozens of integrated apps to choose from: parking locator, car/driver tracker (for the teen driver in your life), gas mileage recorder and more. Plus, the app design is among the most user-friendly made up to this point, and in 2016 (going into 2017), convenience is the name of the game. Even if you never thought you’d need something like this, the clean design makes it so, so appealing. In the event that your check engine light turns on unexpectedly, the Automatic Pro provides an easy-to-read diagnostic on your phone screen.

In the age of augmented reality (not talking about Pokemon Go), we can literally point our phones at our cars, and our phone can tell us how to conduct a repair, or they can explain the function of a certain feature. This is the direction car tech needs to take, and we love it. For a neat example of augmented reality,

For a neat example of augmented reality that’s unrelated to the Automatic Pro (but in the same ballpark), see the video below:

The Automatic Pro isn’t quite at this level of user-to-world interaction, but it’s getting us close. It’s an awesome tool that will keep you connected to your vehicle in a way that’s non-intrusive and feels fun.

  1. Wide Angle HD Car Dash Cam by TaoTronics

$55.99

Is a full-HD dash cam a bit excessive? Obviously not. When you’re in an accident or become a victim of insurance fraud, you want full proof and evidence of what went down. While there are certainly more expensive options out there, we tried to think big-picture with this one. First off, the 30 fps, 150-degree camera angle is crystal-clear and offers a full view of the road. It looks great at night, as you can see in the video above, and it contains a microphone for full sound recording. Its accident detection feature will lock in data from being overwritten, so there’s no risk of losing that crucial moment due to mindless technology. More expensive options don’t really offer much more by way of features, although some, like the Garmin Dash Cam 20, let you take still images (but the Garmin costs $244.95).

Perhaps the biggest reason to go with a less expensive dash cam model is the fact that a single dash cam only protects you from one angle: what happens if you get bumped in the rear? You can buy two of these babies for a little over $100. Place one in the front and one in the back, and you’re covered for just about everything the road can throw at you.

  1. Torras Aluminum Magnet Center Console
Torras sticks right to your dashboard

Torras sticks right to your dashboard

$20.00
Okay, so this one is a little more on the budget side, granted, but there’s just something so insanely practical about a magnetic center console that we felt it belongs on this list. There are a number of devices out there designed to keep your phone from sliding all over the car (e.g., sticky pads, seat gap fillers), and most of them are a bit on the tacky side. You know what no one ever said? “That sleek, almost invisible magnet that lets you position your phone upright is just too ugly.” The Torras magnet console features a slim base with an attached magnetic plate; a magnet that’s essentially flat sticks to the back of your phone, and it works through a case, as well. What Torras offers is simple and effective. There are a few color options: gold, red and gray, so you can kind of blend your device in with the look of your car. Plus, for 20 bucks, it’s the perfect grab-bag gift at work. Looks like somebody’s doing Secret Santa this holiday season, right? Just look at you, participating socially in things…

  1. TrapTap – Wireless Legal Speed Trap Detector
TrapTap can be virtually invisible in your car

TrapTap can be virtually invisible in your car

$83.00
While we do include an amazing trap/radar/laser detector further down on this list, the TrapTap is an affordable device that does something a little different. If you’re not quite ready to drop a few hundred on a top-end radar detector, the TrapTap offers some unique middle ground. It doesn’t actually detect radar and laser devices, but rather contains a community-driven database of highly ticketed zones across the world. School zones, red light cameras, speed traps, etc. can all be added to the database to help out both you and your fellow drivers. Because it doesn’t actually look for radar or lasers, you’re on your own if you get unlucky on the road, away from the designated trap zones. Still, for the price, you’re getting heads-up access to those high-percentage pull-over zones, and that’s worth the price of admission. If you already have a radar detector that doesn’t recognize the trap zones, this is a great purchase that will get you into the 21st century of car tech without costing you an arm and a leg. Not to mention, it’s barely bigger than a quarter and sticks to just about any surface you can think of. Thanks, TrapTap!

  1. Hudly – Full Color Heads-Up Display for All Cars & Phone Apps

$249.00

Unfortunately, it’s hard to exactly know how to feel about Eric Lee’s labor of love. He and his company Hudly recently launched a Kickstarter for this awesome-looking HUD phone display but only raised about half of their goal before the pledge period expired. We’re not sure where this leaves Hudly or the company, but we’ll update here as information becomes available.

Hudly looks like a better version of what’s out there: the glass projection screen is completely transparent, and it can be placed just out of your driving line-of-sight. It sits similar to most GPS or phone setups, except the display is prominently featured on your windshield. Hudly plugs into your OBD2 port and uses your car battery for power, so it never needs charging. The full-color display just amazing, futuristic and sure to impress you and everyone who sees it. Voice control lets you text back or make calls hands-free, and you can see the screen display without turning your head. This thing is pretty underground at this point, so you’ll earn bonus points for getting into cool tech at the ground level.

  1. Escort Passport 9500ix Radar Detector

$297.98
Arguably one of the better radar/laser detectors out there, this Escort device offers the full suite of ticket prevention. While TrapTap (mentioned above) is certainly useful and budget-friendly for identifying speed traps and red light cameras, the 9500ix does all that plus full radar detection, false alarm prevention, comprehensive laser detection and an AutoLearn “artificial intelligence” feature that supposedly makes its detecting abilities better and more accurate the more you use it.

escort

The Escort 9500ix. Nice, right?

Escort is a top name in radar detection at the moment, so you’re paying for the premium quality and name-brand recognition, as well. The voice alerts are a little clearer than the other brands, the display is simple and to-the-point… we could go on here, it’s just one of those “this is it” devices. Heck, it even looks sexier than the other designs out there. If you have the cash to spend, this is the radar detector to shoot for.

  1. QuickJack

QuickJack is one of the sleekest, most awesome aftermarket car items around. It’s safer and easier to set up than jack stands, more affordable than a full-size car lift is being celebrated worldwide for doing exactly what it says it does: operators touch a button and bam, QuickJack is up 20” in 30 seconds; the safety locks automatically engage; the integrated hydraulic flow divider makes darn sure it never collapses on you.

why-invent-car-jack

People really are excited about the QuickJack portable car lift system. We recommend you check it out, and if you own a shop or fancy yourself a DIY guy or gal, you’re going to love what QuickJack offers. With that, our self-promoting plug is over.

  1. RaceDeck

Okay DIY’ers, we’re saving the last one especially for you! RaceDeck is not one of those gifts you go and buy for just anyone. This flooring is for the serious garage professional or DIY enthusiast. If that’s you and you’ve never heard of RaceDeck, you’re about to have your mind blown. Click here to commence mind-blowing.

clean-garage

If you work on vehicles from home and your garage is what you would call your own personal getaway, RaceDeck is your high-end, one-stop shop for gorgeous flooring designs that personalize your garage space. The graphite flooring is 100% chemical-resistant, waterproof and comes in several state-of-the-art designs. Let’s face it, you’re not getting RaceDeck flooring because it’s waterproof; you’re getting it because you want to turn your garage space into a destination, a place to hang out with friends, relax, sneak that morning cigarette away from the wife, work on your cars, bikes, trucks or all of the above. The RaceDeck website does a fantastic job of showcasing the product, and whoever owns the garages in which RaceDeck does their photo shoots must be very happy. In terms of price, it all depends on the size of your garage, but it’s possible to outfit most garages for a few hundred dollars.

So How Often Should I REALLY do Car Lift Maintenance?

September 15th, 2016

One of the most important aspects of owning and/or operating a car lift is performing periodic maintenance. We pride ourselves on making our lifts (two-post, four-post, etc.) as low-maintenance as possible, but there are still a few chores you’ll need to complete from time to time. All of this is listed in your owner’s manual, of course, but we’d like to offer a fresh reminder.

bendpakhds-14lsxe-6

Required Monthly Maintenance
Remember this little gem from your manual? You should! If you’re currently having an “oh, shoot” moment, but you didn’t say “shoot,” go ahead and finish this article, then go make yourself a little inspection and see how your lift is holding up.

The Monthly List

  • Check all arm adjusting locks for proper operation.
  • Check all cables connections, bolts and pins to ensure proper mounting and torque.
  • Visually inspect safeties for proper operation.
  • Lubricate posts with grease.
  • Inspect all anchors bolts and retighten if necessary.
  • Check all posts for squareness and plumb (straight) fit.
  • Inspect all pivot arms pins making sure they are properly secure.
  • Check cable tension and adjust if necessary.
  • If the lift is equipped with overhead micro-switch, check for proper operation.

Wire Rope Inspection and Maintenance
We’ll spend the rest of this article on how to inspect the cable system. All lifting cables should be replaced every three to five years or when damage is visible. The better you take care of your cables, the longer they’ll last. One of best things you can do is keep your cables lubricated with 90-WT gear oil or ALMASOL® Wire Rope Lubricant. These oils/lubricants get deep into the fibers to prevent damage. Lubricate your cables every three months (four times a year). Mark it on your calendar at home or work to remind you when it’s maintenance time.

wire-rope-41-638

Since you’re right there anyway when your lift is in use, take that easy opportunity to inspect your cables. This takes what, a minute or less per column? If there’s damage on any cable, remove it and replace it immediately. Don’t risk everything just to finish an extra job or two. So, does that mean we’re telling you to replace every cable that’s been discolored or looks “less than brand new” after a year or two of heavy use? Not necessarily!

A little wear is to be expected over time. Here’s our official, factory-recommended rule-of-thumb: if in the course of a single day, you see six random wires sticking out over the length of a single cable (when examining all strands), the entire cable needs to be replaced. Additionally, if you see three broken wires in just a single strand over the course of a single day, you also need to replace the entire cable.

figure-3_imagelarge

In other words, when you start to see wires sticking out of strands, whether they’re all on a single strand or spread out along the length of the entire cable, you need to replace that cable. You don’t necessarily need to replace good cables that just happen to be near the defective cable(s).

How Do I Look for Cable Damage?
1) Relax your rope to a stationary position and move the pick-up points off the sheaves. Clean the surface of the rope with a cloth or a wire brush, so you can see any breaks.

2) Flex the rope to expose any broken wires hidden in the valleys between the strands. Look for broken wires. One way to check for crown breaks is to run a cloth along the rope to check for possible snags.

3) With an awl, probe between wires and strands and lift any wires that appear loose. Evidence of internal broken wires may require a deeper rope examination.

Note: awls and owls are different things

Note: awls and owls are different things

Be Your Own “Cable Guy”
While some wear is to be expected over time, once the cable has worn down by 10% of its original size, it needs to be replaced. So if your original cable is .5” in diameter, it should be replaced once it reaches .45”. That difference may seem small, but 14,000-lb. rated cable that loses 10% tensile strength will be rated at 12,600 lbs., assuming no other structural damage. This is a big difference in any circumstance but especially when lifting heavy-duty vehicles.

If the wires appear to have corrosion, pits or kinks, or if there is evidence of kinking, crushing, cutting, bird-caging or a popped core, the cable needs to be replaced. Also look for evidence of heat damage.

more-damage

Cable Sheaves and Guide Rollers
BendPak cables sheavesAny points at which the cables make contact with the sheaves need to be inspected. Look for signs of wear. If the surface has been compromised or made rough, it’s going to affect your cables. Checking these parts is easy: simply look and lubricate. The sheave axles take standard wheel bearing grease, and the sheaves and guide rollers take 90-WT gear oil or similar heavy lubricant. To get the oil on, you can pump it, spray it, brush it, smear it on by hand or swab it. Just keep it greasy. Do this every three months at the same time you inspect your cables (to keep things easy). Make a thing of it. Have a car lift cleaning party. Bring cake?

17 Smarter Ways to Get Value when Buying a Car Lift

September 9th, 2016

Smart buyers look for value when they shop, and value comes in different ways: price, quality, durability, etc. But how should you balance those things out? Will savings now cost you more in repairs down the road? What does that word “quality” really mean, anyway, and how should you look for it? This list will help you be a smarter car lift buyer.

  1. Good or bad, look for lots of reviews

There are many would-be “biggest and best” companies out there, but when you look them up, all you get is an old website that’s never updated, bad or broken links and more questions than when you started. That shouldn’t be the case. The sheer quantity of information on a car lift company should be staggering!

"Hi Big Bob, this is my third time calling..."

“Hi Big Bob, this is my third time leaving a message…”

Pretend you find a car lift made by “Big Bob’s Car Lifts Inc.” (This company doesn’t really exist, we promise.) It’s better to find 50 reviews from people who think this company stinks to high heaven than just one review that seems to be written by the company owner and does nothing but brag and brag and brag. Even if you’re finding a mix of positive and negative reviews, at least you have a starting point for your research to sort out the smart, experienced mechanics from the angry whiners and attention-seeking liars who don’t know what they’re talking about. Hundreds of millions of people in the country are on the Internet, and people on the Internet ALWAYS talk. If hardly anyone’s talking about a particular car lift company, stay away! Think: “Houston, we have a problem here.”

  1. Know who actually manufactures the car lift

The best car lift manufacturers are proud to display their name boldly along the columns of their products. Yet, caught up in this mix of quality professionals there are lots of off-brand companies peddling cheap, generic, non-ALI Certified garbage. These lifts are made in industrial sweatshops overseas with little to no quality control. They’re “discount” for a reason. You may even see them bill their companies as “exclusive suppliers.”

Car lift branding should be loud and proud!

Car lift branding should be loud and proud!

If you’re a businessperson, go ahead and roll your eyes. There’s very little reason for a company not to go through distributors (unless they’re allergic to work and money, or something). Furthermore, if the major distributors aren’t willing to even carry and market a certain car lift, that’s a HUUUGE warning sign (i.e., it’s time to look elsewhere).

  1. Measure and re-measure your garage

We hope you’re as excited—more excited, in fact—about installing a car lift in your own garage as we are to supply you with one. But it happens every once in a while where an enthusiastic buyer gets ahead of themselves and winds up with a car lift that doesn’t fit their space. This means returning the big lug, which generally voids the free shipping policy on the original delivery, as well as the replacement. Car lift companies do not hold themselves responsible if you don’t report the correct dimensions of your garage. (In other words, it’s your own darn fault if you mess that up.)

Some basic garage measurements to consider

Some basic garage measurements to consider

If a friend or nearby business has the car lift you want, visit them and tour of their garage. Compare what works for them with your needs. If you have your dimensions figured out, make sure you know where your electricity is (including amps and voltage), if you need a compressor to operate the locks and if your concrete can handle the bolts should you be required to secure your car lift to the floor. Basically, it comes down to really getting acquainted with your garage. One great way to keep track of everything is with a quick-reference notebook containing some of the more important dimensions of your garage, so that you stay prepared with your installation information at all times.

  1. Research the company’s reputation

This may be the easiest step on the list. Speaking from experience, BendPak doesn’t kid around when it comes to our reputation. We are in deep with the auto repair and DIY service community. We encourage you to Google us, as well as the names of our competitors, and look for yourself! You can even call up professional garages and ask them if they’re happy with their car lifts. Have them explain why or why not.

Good news travels fast. Bad news travels faster.

Good news travels fast. Bad news travels faster.

  1. Conduct a price comparison

When it comes to “20 smart ways to get value on your car lift,” please notice that price only gets one space. It’s not the first thing you should consider, nor is it the last. Car lifts make for special purchases. For instance, when we shop at Wal-Mart for enough peaches to feed our family (no idea why it’s peaches, just go with it), we know we get the same nutrients from them as we do from the expensive, organic Whole Foods peaches, but we get them at Wal-Mart for a lower price. In the case of the peaches, the quality difference doesn’t really affect us much in terms of health (some may argue). Likewise, deodorant, laundry detergent, shampoo, etc. come in dozens of brands, prices and bottle sizes. If you can find Tide cheaper one day and the next week the store’s generic is on sale for half the price, the decision is almost made for you. Few catastrophes can reasonably occur because you went with the “cheap” option.

What happens when you go with the cheap guys

What happens when you go with the cheap guys

With few exceptions, a car lift is not a bottle of laundry detergent (warning: sarcasm detected). The vehicle(s) you raise is the second-most expensive investment to your home. Oftentimes, tens of thousands of dollars are at stake with each lift and each repair. Very few people can afford a disaster that occurred as a result of “discount shopping.”

Plus, that cheap, discount “Tuxedo” lift you see advertised everywhere is constructed who-knows-where by who-knows-who using who-can-say quality equipment. Trust your instincts: if Brand A sells a 9,000-lb. capacity two-post car lift for $2,000 and Brand B sells a lift-capacity-equivalent lift for $1,200, you need to explore the difference. It almost always has to do with engineering standards, materials used for construction, safety features, availability of customer service and the product warranty. Don’t let saving a few hundred dollars, a relatively small cost at the end of the year, be the reason you sacrifice your own personal safety, as well as the safety of your property. There are smarter ways to get value: go with the best quality car lift you can find.

  1. Examine the warranty
521-warranty-logo-click

BendPak car lifts have a 5-year warranty on parts/lift structure

A lot of things can go wrong with a piece of machinery. The most common errors on well-made car lifts are human errors, but we recognize that sometimes unexpected failures can occur. Either way, you should be covered by a good warranty. A warranty is an expression of honesty: some companies let you extend their standard warranty even further, and that’s always a good sign. Look at how many years the parts and structure are covered. Generally speaking, labor and hydraulic systems will be covered for a year on a good warranty, while the car lift and its components should be totally covered for up to five years.

  1. Find the ALI Certificate

We’ve done some sneaky competitor research where we’ve called up manufacturers of non-certified car lifts and asked them, posing as innocent customers, what makes their lifts safe? We heard answers like, “Because we make them ourselves to the highest standards!” When we asked what standards, they said things like, “The ones everybody uses!” Such a shame. The ALI standard exists for one reason: to make car lifts as safe as possible for people who aren’t able to eyeball good or bad mechanical workmanship from a mile away. Every single one of the large and respected auto lift brands in the world is a member of the Automotive Lift Institute and submit to ALI testing and re-testing for just about every product they develop, so clearly it’s a priority to them. Obviously, BendPak falls into this category.

The ALI Certificate is posted right on the lift!

The ALI Certificate is posted right on the lift!

It’s no easy feat to join the Automotive Lift Institute, let alone build a car lift that passes certification. There are additional expenses involved to get tested, and ALI sets extremely strict UL, ETL and ANSI manufacturing safety standards that must be met in order to qualify for certification. While you’re scouting out different cars lift, it’s very likely that you’ll find a ton of non-certified lifts out on the market. It’s just as likely that the manufacturers of these lifts will try to persuade you (con you) into believing their standards, even if they can’t name them, are up to code.

  1. “Practice call” their customer service

There’s a myth that floats around startups in the business world that smaller companies are able to provide more attention to their customers. Sometimes the owner of a small company will answer the phone when you call the so-called service line. While this may sound intriguing, it’s a bad sign for business down the road. A large company that has been dealing in car lifts for 20, 30, 40, 50+ years has dedicated teams that are ready to take your calls and provide service at all times. They rotate their shifts so there’s no “lunch gap.” They’re smart because they’re held accountable for their service through training and listening to their recorded calls. You’ll find out the difference quickly. In fact, your first contact with a company’s customer service center will set the tone for all the rest of your dealings with them. Therefore, it’s in your best interest to make a “practice call” and ask them about their warranties, return policies and what steps they’ll take for repairs and parts replacements.

  1. Understand the features offered and what you want
The little things go a long, long way

The little things go a long, long way

Once you know whether you want a four-post, two-post, mobile column, scissor or alignment lift, there are still a ton of customizable options. Car lifts come in extra tall, extra wide, short, narrow, asymmetrical and clearfloor varieties that best suit your needs. You may need truck/SUV adapters, telescoping arms, rolling bridge jacks, frame cradle pads, casters and/or frame extensions. To tie this back to #8, the customer service representative should be able to guide you through this process if you are unsure.

  1. Ask about their engineering process

This is true, even when it comes to professional mechanics: most lift buyers aren’t car lift experts any more than most car shoppers are car experts. The easiest thing you can do, if you’re not sure of the quality of the lift you want, is to look for the ALI Certification. Some companies over-engineer their lifts beyond what is required by ALI, which results in longer-lasting products with less maintenance required over the course of ownership. Reputable companies complete FEA (finite element analysis) engineering reports made with sophisticated computer programs that simulate stress loads.

A glimpse at BendPak's engineering "secrets"

A glimpse at BendPak’s engineering “secrets”

These reports are verified with long-math calculations, field testing (called quality assurance, or QA), re-designs, etc. Every aspect of engineering and testing is designed to make car lifts safer, faster, more efficient and longer-lasting.

  1. Compare lift columns, cables, hydraulics, etc.

Companies will always try to talk up the structural integrity of their lifts through their marketing efforts, but even when comparing two ALI Certified lifts, the differences can be shocking and very, very revealing. You might start to ask questions you may have never thought of:

Why aren’t their lifting cables as thick?

Why is this company’s column made from a single piece of steel while others are made from multiple pieces?

Why is their warranty so much better?

Does it matter that the telescoping arm is three-stage and not just two-stage?

Etc., etc., etc.

All of these things matter for a long-lasting lift: thick, aircraft-quality cables; single-piece column construction; wider, taller, thicker base plates; throttle valves integrated into hydraulic cylinders to regulate flow and fluid pressure; reinforced carriage/pin hole sites; a five-year parts warranty; and so much more.

  1. Don’t confuse lift capacity with safety

Mistaking lift capacity for greater safety is what we call the “rookie mistake.” If Company A makes a lift rated at 10,000 lbs., and their lift includes more of the safety features and expert engineering you really want, but Company B makes a lift rated at 12,000 lbs. for the same price, which should you get? This is a tough decision, isn’t it? On the one hand, Company A has wider base plates, a better overall warranty, thicker cables, slack-cable detection, a more durable hydraulic cylinder (with a longer stroke) and a number of other superior safety features. On the other hand, Company B’s lift can hold 2,000 lbs. more, so its engineering must be improved on some level, right? Not necessarily.

When we go beneath the surface and see how lift capacity is rated, we see that the listed capacity is only a small piece of the puzzle. We could go on all day about this, but instead, we’ll focus on one crucial aspect of four-post lifts: the lifting cables.

equalizer-cables

ALI Certification demands that different aspects of the lift structure are over-engineered to handle at least 300% of the car lift’s official lift capacity. It’s possible that Company B, rather than engineering a more powerful lift, tacked on an extra 2K to their rated capacity by staying just above that 300% mark. On the other hand, Company A uses aircraft-quality stainless steel cables rated to hold 14,400 lbs. each, meaning the lift can handle 600 – 800% more than their rated capacity by the strength of the cables alone. Company A can back up these claims with FEA reports to prove their engineering superiority and uses rigorous testing procedures to put the math to the test. Can you guess which company, Company A or Company B, more resembles BendPak? (Hint: it’s Company A.)

  1. Trust that a company’s history matters

There are companies that have been making car lifts for 50+ years. There are also plenty of cheap, discount brands that are new to the business and try to sell you on their hackneyed version of “affordability.” Real, honest value comes from trust, not penny-pinching, and trust is built over a long period of time. If a company has been around and growing for 50-some-odd years, there’s a good reason for it.

  1. Check online presence (e.g. social media accounts, blog updates)

online-presenceBusiness practices change over time. Online presence is one way of finding out what a company is like, the personalities of the people in charge, how responsive they are to their customers, etc. Companies that care will make themselves available to you. They’ll spell words correctly on their websites and fix mistakes as they come up. (Seriously, correct use of grammar and proper spelling are tell-tale signs of a company’s overall professionalism.) Most successful companies have a blog and update some portion of their content regularly.

  1. Sign up for car forums and see what people are saying

We can’t stress this enough. The DIY and professional service car communities combine to make up one of the largest, smartest and most vocal groups out there, so pay attention to what they say! These guys and gals don’t suffer fools, so make sure you understand the etiquette of the forum before you go blabbing or spouting uninformed nonsense. They’ll tear you apart in there!

See what’s being said about car lifts on the market, know your garage dimensions and lifting needs and don’t be afraid to ask questions. In our experience, these forums have been like free marketing for BendPak: we proudly make the best car lifts, and people simply rave about us on the web. It’s actually pretty awesome how that all works out.

Proud car lift owner posting on Garage Journal (great forum)

Proud car lift owner posting on Garage Journal (great forum)

  1. Expect free shipping and a fairly priced installation service

Shipping fees are a thing of the past when it comes to car lift freight. If a company is charging you shipping, it means they’re either 1) misrepresenting the actual price of their lift with hidden fees, or 2) they’re not a reputable company and have fallen behind on the times. This one is pretty simple and standard. Likewise, the certified third-party service that installs your lift should only charge a few hundred dollars. It’s a one-time cost that’s incredibly beneficial to anyone who isn’t a car lift installation expert.

  1. Look for good resale value

Every smart buyer is in a position to be a smart seller. Whether it’s been a few weeks, months, days or years, sometimes people just need to sell their lifts. The resale value of a lift is a huge indicator of its quality. We will inject here that BendPak lifts keep their value over time. It’s important, of course, to have the lift inspected to make sure all weld points are intact, the telescoping arms (if applicable) are in good condition, rubber pads aren’t torn and chewed, cables and airlines are cared for properly, etc. You might ask them to replace certain parts that have worn down over time, or you might decide to do that yourself. Like we said, a good car lift will last for many, many years, so unless the previous owner was totally careless about lift capacity and/or periodic maintenance, there’s no real reason to think a used lift is a bad idea. Know your seller! BendPak offers open-box deals from time-to-time, which is a great way to find a top-quality, discounted lift (the only time we’ll use the “d”-word).

What are some of the other ways you look for value?

9 Incredible Situations where a Dash Cam Saves the Day

September 2nd, 2016

Dash cams serve two purposes. On the one hand, there are all those YouTube videos showing videos of horrifying (and some hilarious) moments randomly captured on dash cams. Well, that’s one way to get your entertainment for the day. On the other hand, dash cams are a good investment: they’re cost-effective and give you peace of mind. Dash cam footage will back you up in court when it captures crimes and other illegal acts. Because they keep recording, they reveal incredible moments that end before you can say “Snapchat.” Dash cams cost between $20-$200, with the average being around $60, which is a small price to pay for this kind of security. These are the situations where a dash cam really comes in handy.

1: Bust ’em for the hit-and-run

This has got to make you happy to see. Some dude is driving down the road, minding his own business when suddenly he’s clipped by an SUV that refuses to stop and pull over. Only a dash cam could have captured this moment and made sure justice was served. We love the list of charges that runs at the end.

2. Insurance scammers beware

Insurance scammers from across the globe are caught red-handed by these dash cams. Look for the incredible moment that they seem to realize they’re on camera and slowly just walk away like nothing ever happened. (Those guilty expressions, though!) If this happened to you and you couldn’t prove that your would-be victim screaming and clutching their would-be injuries was faking, what would you say to the police when the crowd of bystanders all say they didn’t see the accident happen, per se, but they did see a man clutching his foot underneath your car? A dash cam would clear all that nonsense right up.

3. “How’s my driving?”

angry dog

Excuse our PG-rated French, but it sucks to get stuck in front of, behind or next to a bad driver (e.g. road ragers, dangerous mergers). When someone does something as common as turning without using a blinker, we don’t recommend calling 9-1-1 and wasting county resources (as well as your time) with a full-blown report about your hurt feelings. On the other hand, if said driver’s merge is the cause of an accident, you’ll have all the proof you need to settle up without getting lawyers involved.

4. Time-lapse videos are awesome

There’s something that seems to draw us toward time-lapse videos. Take something boring, like a 1,000-mile stretch of highway, film it with your dash cam, and suddenly you have proof of a pretty amazing journey. There are many memorable stretches of road you might want to make into time-lapse, and dash cams are the perfect way to make that happen.

5. Pics or it didn’t happen

Keeping your dash cam on 24/7 is a worthwhile idea. Things always seem to happen out of nowhere, and most of the time it’s our word against people’s willingness to trust us. We’ve all seen some hilarious stuff on the roads that would make for a great story… if only we had a dash cam to prove it really happened. This video is incredible beyond words.

6. Capture what happens when you park

7. No unjust violations or citations

If you’re speeding and a cop pulls you over, you’ll probably get a ticket. After all, it’s hard to fight against radar evidence. On the other hand, what if you were scratching your ear and a police officer thought you were using your cell phone? It happened to one Brooklyn resident, and if he didn’t have a dash cam to show the cop he wasn’t on his phone, he would have been unjustly ticketed.

8. Injustice revealed

In one incredible case, a dash cam captured police officer misconduct, which was only possible because of the recording. Some of the things you see and hear in this news clip are pretty shocking. But it’s not just citizens who need a little help from their friend (i.e. dash cams). Sometimes it’s the police who need to back up their actions, especially in life-and-death situations. We’re not posting the video directly due to the graphic nature of the content, but from the link, you can choose to watch the fatal shooting, which occurs off-screen. Both officers involved were cleared of any wrongdoing. It’s powerful, convincing evidence for dash cams.

9. Assist your insurance claims on fender-benders

Insurance claims made easy! If you’re in an accident, even a small fender-bender, your dash cam will catch it all. In this video (the action starts at 1:47), the dash cam belongs to someone not even involved in the accident. His YouTube description says it all: “The guy who caused the accident told a completely different story and was pretty p****ed when he found out that what he did was recorded.” As soon as the accident occurs, the driver realizes he managed to capture something important. It’s great how he pulls over right away to help out.

Final Thoughts
Even though most people carry smartphones capable of recording video, dash cams bridge that split-second gap that is the difference between seeing something and missing it entirely. It’s the moment you’d otherwise spend digging in your pocket and getting the camera ready. By that point, the vehicle collision has already happened; the insurance fraud has been committed; the police officer-involved shooting already took place; the funny, once-in-a-lifetime experience has come and gone. There’s definitely peace of mind with your dash cam running, and it comes cheaper than most GPS systems, smartphones and other electronic equipment. We can’t recommend them enough.

Already Outside: Your Uber Self-Driving Car will be Arriving Shortly

August 30th, 2016

This blog has discussed the benefits and drawbacks of hybrid and electric vehicles, but self-driving cars may be the biggest auto tech we have yet to cover. In some ways, it’s hard to imagine this is even real.

Well, we can all pinch ourselves. It is real—maybe a little too real—and it feels like completely different territory than anything we’ve seen thus far from the auto industry. And with industry giants like Apple, Google and Uber paving the way for self-driving car tech, we can rest assured that the technological competition is going to be fierce.

A looming question is now dominating the Internet as we consider how quickly this technology is arriving, and it’s straight from the Philosophy 101 textbook: what are the ethical consequences of putting millions of non-human entities on the roads, computing life-and-death decisions in less than a microsecond? And what about jobs? Are the machines taking over?

reaper

Sketch of the revolutionary McCormick reaper at work

Historically speaking, there have always been game-changing moments in technological development. The McCormick reaper of the mid-19th century changed farming practices that had been around since the dawn of agriculture itself and created a near exponential population growth in that time; nothing like it had ever been seen. The iPhone freed us from the work desk in ways that are still being discovered. And now, self-driving cars will alter how we live, commute, spend recreational time, etc. They may also threaten jobs. So, what can expect the future of self-driving cars to look like?

Philosophy, Ethics and Self-Driving Cars
This headline reads like a college undergrad Philosophy course. (Class of 2027, anyone?) If you’ve read the classic science-fiction novel I, Robot or seen the adapted movie, you know that author Isaac Asimov’s first rule of robotics is that robots may not hurt humans or allow humans to be hurt by outside means. Oh, how things have changed! The issue of “car ethics” has been raised by a recent study, published in Science but here cited from a CNN article, which contends that self-driving cars are arriving soon and bringing with them ethical issues that are pretty scary to comprehend.

Author Isaac Asimov's Three Rules of Robotics

Author Isaac Asimov’s Three Rules of Robotics

For instance, if you were driving in the pouring rain and suddenly saw a crowd of people right in front of you, you might determine that your options were to swerve off the road and risk only your own life or brake and risk the lives of others. Before you roll your eyes, we know what you’re thinking: 1) “I wouldn’t have been driving in the first place in those conditions.” Fair enough. 2) “Is this really one of those what-would-you-do things? What are we, 12 years old?” Good points all around. But should it happen, you only have seconds—or less—to make a decision. The dilemma is very real when it comes to self-driving cars, and it was raised by Jean-Francois Bonnefon, co-author on the recent study. He claims that a self-driving car must make these ethical decisions by using math. So, what should come first, the passenger or the world?

Eeny, meeny, miny...

Eeny, meeny, miny…

Furthermore, this might as well be a study in how people give contradictory responses when you ask them variations of the same basic question. According to the study, 76% of people surveyed said it is “more moral for a driverless vehicle to sacrifice one passenger rather than 10 pedestrians,” while “81%… said they would rather own a car that protected [the passenger]… at all costs.” In other words, people believe that society is more important than the individual, as long as that individual isn’t them. Jonathan Handel, adjunct professor at the University of Southern California’s Gould School of Law, refers to this as the “not in my backyard” problem (or “back seat problem”). People are less likely to concern themselves with outcomes that do not affect them personally.

Much of this discussion stems from what is known as the “Trolley Problem,” which refers to a situation where the conductor of a train sees a family of five that will surely die if the train’s route is not altered, but if a lever is pulled, the train will veer off and kill one lone man who is completely unaware of the train. The conductor must make the choice. The Trolley Problem asks us to determine which scenario is worse: the one where we do nothing and can’t be held responsible for five deaths, or the one where we choose to take action but save more lives in doing so.

Of course, it’s not just the Trolley Problem that’s at play here. Sometimes animals fly or run out in front of us, and we have to decide whether or not to brake. What will self-driving cars do about ducks in the road? Squirrels and birds? Deer? As humans, we calculate these risks and make decisions quickly, sometimes in less than a second. It’s reasonable, isn’t it, to ask that companies like Google and Uber reveal their risk-calculating software to the public? We think so.

If you’re playing devil’s advocate, you may scoff at the idea that this ethical concept has landed front-and-center in the self-driving car discussion. After all, should the mathematical “ethics” of self-driving cars concern us deeply if these sorts of occurrences are few and far between? Many thousands are already injured or killed annually from traffic collisions due to human errors. It’s hard to imagine technology mucking things up worse than we already have, in terms of safety. (Here’s hoping I don’t have to eat my words.) So how important is this issue of non-human ethics? Survey says…

Are Self-Driving Cars Job Killers or Job Savers?
No discussion on auto technology is complete without considering the economic impact of the change. We’ve discussed here how mechanics need to continually update their maintenance and repairs to keep ahead of the curve (i.e. electric cars, digital dash displays). If self-driving cars hit the market by way of millions of units, it stands to reason that fewer drivers in front seats means fewer jobs for commercial drivers. Or does it?

Uber

Uber CEO Travis Kalanick

If you ask Uber CEO Travis Kalanick, Uber’s track record of creating jobs (made possible by the advent of mobile phone apps) and adapting to new technological circumstances is proof that self-driving cars will afford workers new opportunities for employment. By comparing the upcoming change to phone operators who all lost their jobs once phone switchboards were no longer a thing, he seems be admitting that the role of drivers is going to change, even disappear. Without supplying a timeline, Kalanick says that self-driving cars are still a long ways away. Uber is still figuring out simple things like bridge-crossing, so yeah, it sounds like there’s time.

Google self-driving car prototype

Google self-driving car prototype

It’s interesting how aware Kalanick is of his company’s problem: if he’s not “tied for first” at the end of this race for the perfect self-driving car, he knows Uber is finished as a company. It’s not easy to take away the drivers who make Uber possible and change up an entire business model. Google, in light of its own self-driving car endeavors, earlier this year announced dozens of manufacturing positions. One engineering position included this in its job description: “approving fixture designs used in the assembly of electronic modules for the self-driving car.” Tantalizing! How roles like these, as well as more numerous low and mid-level labor jobs, will expand remains to be seen. Unlike Uber, which already has millions of drivers in its global network, Google is just entering into the driving marketplace, so they don’t have to worry about losing a labor force (drivers) who will eventually be replaced by self-driving car tech. This might make the change more difficult for Uber.

In the long run, it’s hard to say how jobs will be affected. For one, there are no clear timelines here, so it’s difficult to think about long-term planning. If you’re an Uber driver, maybe there is some reason to be concerned for your job. Is this enough to make you want to get up and quit before you’re let go? Second, who knows how many jobs will really be created. It’s easy to see manufacturing positions that were once held by humans be replaced by machines. In fact, that’s nothing new in today’s manufacturing era. This is sure to be a major discussion in the years to come.

In either case, if you live in Pittsburgh, let us know how those free self-driving car rides feel. As it turns out, the weird, wild future of self-driving cars is pulling up shortly.

Uber self-driving car, developed by Volvo

Uber self-driving car, developed by Volvo

Two-Post Lift Safety: Lifting Points, Adapters and Common Sense

August 16th, 2016

red lightIf you were out driving your car and came to a red light, it would be pretty ridiculous if you pulled out into the middle of the intersection and parked, right? That’s common sense. We know that safe driving means stopping before the thick white lines, staying in your lane, using turn signals, etc. Likewise, certain common principles of safe usage apply to the operation of two-post lifts: engage the correct lifting points of the vehicle; use appropriate adapters when lifting trucks and SUVs; always balance the vehicle’s center of gravity. When cars fall off two-post lifts, 99% of the time the cause is preventable. (To be politically correct, we won’t say, “100% of the time,” but in our many years of experience, cars don’t slip when they’re properly set on top of lifts.)

Vehicles topple or slide off lifts when users don’t adhere to one or more of the following crucial procedures: setting the vehicle at the proper lifting points; installing the wrong lift adapters; using adjustable adapters in the wrong fashion; neglecting to account for the vehicle’s center of gravity; and so on and so forth.

Car lifts are objectively dangerous tools when used by inexperienced or misguided technicians. When you even hear the words “car lift,” your brain should automatically register the fact that lifting a vehicle is a serious endeavor with life-threatening risks if mandatory lifting precautions are ignored or for whatever reason forgotten.

Before You Use or Buy a Car Lift
To begin with, you should never even consider a two-post lift that is not certified according to ANSI/ALI ALCTV-2011 or ANSI/UL 201. There are, unfortunately, companies that make grand claims without providing evidence of certification. You’ve seen those Carfax commercials? “Show me the Carfax,” is their catchy slogan, and the company provides car shoppers a set of important safety standards that apply to used cars. The same concept of high standards should apply every time you’re looking at a two-post lift. “Show me your ANSI certification,” isn’t as catchy, but it’s important. One more thing: never, ever buy a used car lift. It’s not a “good deal.” It’s a toe-tag.

Lift Points and Center of Gravity
Vehicle lift points are located at different places, depending on the make and model of the vehicle being lifted. You probably know this, but it only takes one mistake to ruin your day (or your life). Because the center of gravity is not necessarily located at the “true center” of any given vehicle, using the right lifting points is crucial during every lift.

van center ofgravity

A vehicle’s center of gravity is usually not the “center” of the vehicle

Why some people consistently neglect to do this, mechanics included, is beyond our ability to reason. Failure to place the lift pads at the correct lifting points results in an imbalanced sitting on the lift arms, which overloads the arms and leads to cars sliding off their intended placements. If for some reason you cannot find the lifting points on your vehicle by using your eyes, the Internet or calling the vehicle’s customer service line, you can still measure for the center of gravity and determine where those lifting points can be found.

Using Adapter Sets
Clearly labeled on your car lift manual, you will always find instructions for using lift adapters. Adapters, sometimes sold separately from the lift(s) they accompany, are meant to be used on trucks, SUVs and other vehicles with recessed lifting points that require a little “boost” to be reached. In the picture below, you can see a vehicle that was not properly set on a lift; as a result, the vehicle slide off the lift pads and onto the arms.

wrong adapter

Operator should not have stacked two small adapters or used flat pads

Two critical errors are at play here, so it’s no wonder something went wrong. For one, note the far-left pad adapter in the distance. The lifting points for this particular vehicle require a 6″ adapter and frame cradle pad. The image, however, shows that two, 3″ adapters were stacked together, a complete violation of common sense and factory-recommended protocol. Additionally, flat pads were utilized instead of recommended frame cradle pads that are required on a vehicle of this size. Frame cradle pads prevent adapters from slipping off heavier vehicle frames. This information is all part of the basic operations guide that accompanies every two-post car lift, regardless of the manufacturer.

If you consider yourself a responsible mechanic, technician or DIYer, you know the scene pictured above is an embarrassing and haphazard setup that’s also a recipe for disaster. We’re happy to report, however, that no one was hurt as a result of negligence in this case. To reiterate, two small adapters do not replace a single large one; and as mentioned, one should never skip out on using frame cradle pads (pictured below) when they’re recommended for the vehicle one needs lifted.

frame cradle pad

Frame cradle pad for two-post lifts

By the way, the phrase “factory-recommended” is not a mere take-it-or-leave-it suggestion. Any time a manufacturer “recommends” a procedure, they are legally releasing their liability for product performance in cases of user error, negligence and/or misinterpretation of the instruction.

It goes without saying that all instruction manuals should be read front-to-back by lift operators. To speak as broad of a truth as we can, no company/manufacturer on the planet will hold themselves liable for an operator’s unsafe operation of a car lift. If you’d like to see learn more about two-post lift safety, a more technical safety guide can be found here.

Complacency, or When Common Sense becomes Uncommon*

dilbert

lol

We—as a society—rarely hear people admit to their lack of common sense, but we’ve all said at one point or another something along the lines of, “He’s a nice guy… poor fella just doesn’t have any common sense.”

We’re going to diagnose this “common sense problem” as a complacency problem. Complacency, as one business journalist for the Washington Post writes, “occurs when employees feel really comfortable with the way things are or have always been.” The worst thing that can happen to an auto mechanic is for complacency to set in around what is arguably the most dangerous and routine part of the job: lifting and lowering vehicles. There are people—having never experienced a vehicle slipping off its lift points—who will try to save a few minutes by setting vehicles by memory or feel; in other words, there are people who take (or ignore) serious risks in the name of better efficiency. The photo below shows another angle of the “double small adapter” scenario we discussed earlier; it’s the result of doing things “in the name of better efficiency.”

crushed

Even your experienced 10-year veteran mechanic can get so used to lifting and lowering vehicles a certain way that he/she skips steps in the process. Lifting vehicles by feel, trusting in one’s own experience and intuition, using eye tests and quick taps to assert safe lift pad placement, etc. are all shortcuts that result from being overly complacent in the workplace. To avoid scenes like the one above, use the factory-recommended lift points at all times and know how to properly utilize adapter sets. In other words, use your common sense.

4 cradles

Correctly positioned frame cradle pads

close up cradle on car

Side view of correctly position frame cradle pad

*When this final section was being written, the author, who had grown complacent (a.ka. cutting corners), had solely drafted work on a cloud-based server, did not reserve a backup copy of the draft and lost a significant portion of text when the browser demanded an unexpected log-in because “the session expired.” Wisdom à la Alanis Morissette comes to mind.

Should I Buy Diesel, Gas, Hybrid or Electric? (Part 2 of 2)

August 9th, 2016

Part 1 of this series focused on diesel and gas options. Part 2 explores the pros and cons of hybrid and electric vehicle types.

If you’re interested in hybrid and/or electric car options, you’re probably a go-getter who finds excitement in all things futuristic, new, advanced and efficient. Can’t say we blame you! Most of the headline-grabbing advances in auto tech seem to be happening outside the realm of conventional gas and diesel. So, what can we really expect to see in the future?

conan_zpsfc975021

Tip of the Hat to Hydrogen (Who’s always been “Number 1”)
You got us: it’s neither hybrid nor electric, and the technology might not be mass-produced for some years to come, but hydrogen cars are simply too cool to ignore, so we’re shedding a little light on the situation.

While hydrogen-fueled cars are slowly entering the picture, with about 3,000 of Toyota’s Mirais scheduled to be released by the end of 2017, we suspect it’s going to be a while before manufacturers refine the technology, convince the public of its safety, build fueling stations, train professionals on servicing new parts and make the vehicles cost-effective for a majority of consumers. The technology lives but it’s limited. Hundai’s Tuscon is a new hydrogen-cell car that, like the Mirai, is only available in select parts of California. All this being said, things have come a long way since the turn of the millennium. The prospect of hydrogen, hybrid and electric cars makes this an exciting time to geek out over car tech.

Hybrid Pros and ConsHydrogen
The Toyota Prius may be the poster child for hybrid efficiency, but luxury, utility and SUV options are becoming as much a part of the hybrid mainstay. The 2017 Honda Accord Hybrid is back after a year-long break, during which Honda shuffled manufacturing facilities. The new model looks to compete directly with the Toyota Camry Hybrid and is a great example of the trend we’re seeing in newer hybrids. The interior is sportier than the comparable Camry hybrid and costs $3,000 and some change more, but it has better fuel economy (Accord, 48 mpg / Camry, 40 mpg). Despite these differences, the most significant factor here is the overall change in direction we’re seeing from hybrid producers. Consumers want more than just bread-and-butter gas efficiency. They want style and the feel that they’re driving a real car, not a modified go-cart with a backseat bench. The best indicator of this change is the fact that more luxury hybrid vehicles are hitting the market each year.

The bottom line on hybrids is that you’re going to spend a little more to save on mileage over the life of your car. Like we said in Part 1 about diesels, if you don’t actually keep your car long enough to see the mileage rewards, what’s the point? If you want better mileage but price is the sticking point, you can always buy a hybrid used, save a few thousand and still get great mpg.

Hybrids are also smaller and less powerful than their gas counterparts. If 4-cylinder engines just aren’t your thing, there are a few hybrid trucks out there (the Chevy Silverado 1500 Hybrid comes to mind), and an upcoming Ford F-150 scheduled for 2020 that looks interesting, but other than that, you’re not touting much power and speed when you go hybrid. But you already knew that, right?

Final thought here: we talk to a lot of car guys and gals in our line of work, and not many of them get very excited about wrenching on hybrids The tech is beyond a lot of DIY-folk who grew up rebuilding old Fords and Chevys; some just prefer the simplicity of working with purely mechanical parts. Nothing wrong with that.

Hybrid Verdict
As you might expect, we think hybrids are awesome and keep getting better. They retain their value pretty well, and the higher upfront cost compared to conventional gas is well worth the long-term savings. Just don’t expect a nice return on investment if you’re going to swap cars every couple of  years for the newer, prettier model. Hybrid drivers, especially those who find the premium 40+ mpg range, make significantly fewer trips to the gas pump but may have increased repair costs. Unless you somehow rack up crazy repair bills, this sort of financial give-and-take should still work in your favor if you decide to go hybrid.

teslacharge

Tesla Model S charging at home

Electric Pros and Cons
Let’s first briefly (and non-politically) cover the controversial price of “going green.” It’s appropriate to put quotes around the “green” label, as carbon emissions come in many forms, including the way your grid produces electricity. In fact, the Devonshire Research Group, an investment firm that attempts to put “true value” on tech companies, believes Tesla has an overvalued stock and an image whose eco-friendliness is over-hyped. If we’re honest with ourselves, we know that it takes energy to produce our electricity, which sometimes means carbon emissions (especially if your electricity is produced from coal), and we know that auto manufacturing is likely never going to be 100% green. When all is said and done, the gas we burn in conventional engines is still leaving a larger eco footprint than electric vehicles. If being eco-friendly is important to you, an electric car is definitely a step in the right direction. (And run your dishwasher at night, take shorter showers, don’t let the water run when you brush… you know the drill.)

But let’s look into that other price: the one you know is waiting for you on every sticker on every car in every dealership in America; the one your frugal father used to have vivid nightmares about; the one that made you stop car shopping altogether. Yeah, that one.  There’s a wide price range in the electric field (no pun intended), but you’re looking at spending at least $25,000 – $30,000 for a new electric car. That link should give you a sense of what hybrid and electric cars cost.

Price aside, one of the biggest drawbacks of electric vehicles is the limited driving range they offer. The upcoming Tesla 3 is getting a lot of hype for it’s 200+ mile range, whereas many other cars, like the Chevy Spark, are getting about half that distance per charge. If you have a garage that you can plug into every night and don’t travel much beyond the daily commute, you’re probably fine!  Apartment renters might be out of luck, unless you see yourself waiting at a charging station every other day. (Pro tip: don’t do that to yourself.)

We would be remiss in writing this article if we didn’t point out the obvious: you’re going to save a lot of money with an electric car. The IRS offers tax breaks for many electric cars (including some hybrids, as well), which can save you up to $7,500. Additionally, charging an electric car costs a fraction of what you pay at the pump. It’s hard to pin down what you’ll pay because the price of electricity is always in a state of flux, and different states have different rates, etc. etc. One government estimate says you’ll pay $25 – $107 per 1,000 miles (Hawaii being on that high end). Those are hefty savings compared to gas. How electric vehicles are serviced is another question, however. The repairs are more expensive, as they are with hybrids. How you drive and how often you wind up in the shop should be taken into consideration, as well.

Electric Verdbaby-with-a-laptopict
Buying a car is kind of like deciding when to have a baby, isn’t it? You’ve got to plan out every need and obstacle you may face along the way, brace yourself for short-term down payments and expenses, and have a reserve for incidents that might occur down the road. And like a baby, now may not be the right time. This is especially true when it comes to electric vehicles. You need a house with a garage to get your charging done, so forget about electric if you can’t house and charge the thing properly. Extended road trips might not be feasible unless you plan accordingly and find charge stations along the way, but this is likely to become less difficult with time. And last but not least, electric cars tend to have a higher sticker price than comparable gas models.

For now, weigh your options and conduct thorough research. With the exception of our little nod to hydrogen tech, the all-electric car is the most significant, and potentially difficult, purchasing leap to make. If it’s worth it to you and not a deep hassle to make the switch, we wouldn’t be shocked if you wind up loving your new electric car. Pun intended.

Should I Buy Diesel, Gas, Hybrid or Electric? (Part 1 of 2)

July 22nd, 2016
Ride_and_Drive_EVs_Plug'n_Drive_Ontario

More free, public electric charge stations are popping up… but is an electric car the best vehicle for your needs?

Part 1: Keeping With Tradition
By all accounts, we live in the age of choice. Thanks to an extremely competitive new and used car sales market, there are more car options than ever before: diesel, gas, hybrid and electric options are sold in every price range, and there are pros and cons to every type. Electric car manufacturers like Tesla draw their public appeal from being a sport/luxury vehicle that offers elite style with a smaller eco footprint than a Toyota Prius, but the upfront cost is beyond most buyers. On the other end of the spectrum, tried-and-true gas staples like Toyota’s Corolla and Camry lines offer users product familiarity, gas economy and renowned durability, but they’re not necessarily making waves in terms of what lies ahead in the “the future.” Of course, Toyota, Honda, Ford, Subaru and many other companies are manufacturing hybrids to keep up with the demand for more eco-friendly solutions. If getting the best fuel economy for your money is a top priority, we can help you sort through and evaluate your choices. So let’s look at the pros and cons of buying diesel, gas, hybrid and electric vehicles.

Part 1 of this series will focus on diesel and gas options, the more “traditional” engine types. Part 2 will explore the pros and cons of hybrid and electric vehicle types.

diesel meter

Diesel pros and cons
The term “deferred gratification” applies well to diesel engines and represents an important life lesson when it comes to saving money. Deferred gratification is the idea that you get more from an investment if you wait months or even years after investing to see the benefits. Retirement policies are the best example: it takes decades to turn tens of thousands of invested dollars into hundreds of thousands, and it happens slowly over the course of a lifetime. Smart investors know that while it feels like you’re losing money in the present, the earnings down the road are well worth the wait. Consider that the average diesel engine lasts over twice as long as a conventional gas engine, but the diesel sticker price runs about $1,000 to $3,000 more. Diesel engines get more our of each gallon, which easily translates into more savings and fewer trips to the pump; however, the immediate cost at the pump is higher for each fill-up. This turns some people away from diesel.

In the short term, a diesel car is going to cost a little more. The savings don’t come in the form of big “blowout-this-weekend-only-everything-must-go-buy-now-or-miss-it” sales, the likes of which car dealerships, malls and businesses across America try to lure you into with the illusion of saving your wallet from the evil “other guy.” Diesel engines, like any investment, will earn you savings over time. If you don’t plan on running keeping a diesel car for at least seven years and 200,000 miles (or more), you might not benefit enough to make it worth the cost.

Diesel Verdict
Diesels are an excellent solution for car buyers who are looking to stick with their vehicle for the long-term. And unlike electric charging stations, diesel pumps are found at virtually every conventional gas station. If you’re more into leasing or purchasing new/used vehicles every five years, you’ll enjoy better mpg (than most conventional gas engines), but it’s a little harder to say if you’ll make up for the higher upfront cost to get the long-term cost benefits.

Ford_Fiesta_ST_(9913711886)

The gas-run 2016 Ford Fiesta gets 31/43 mpg

Conventional gas pros and cons
There’s more room for debate here than in any other category. We can say right now that if you’re into most sports, luxury, race and muscle cars, and certainly if you’re into classic cars, then conventional gas engines are probably your go-to option. Being the most common car type, service shops are most equipped to service engine parts (along with diesel), so parts/labor costs are often lower. Likewise, the expert DIY’er will benefit from paying less for parts.

Gas engines offer such a range in mpg that it’s safe to say the biggest factor in determining the life of your gas engine is you. Do you want a big truck? Then you’re not going to get top mileage. Do you want a turbocharged V8? (And we ain’t talking vegetable juice.) No argument here, but you’re not going that route for the mpg. If muscle isn’t a concern, a lower-cost gas-run vehicle can save you on the sticker price and get you at or around 40 mpg. It’s harder to say if the quality of the vehicle and durability of its parts are up to snuff, but much of that will be determined by how you drive and maintain your vehicle. All this being said, conventional gas engines have improved significantly in the past few years, and virtually every major car company is offering new-and-improved models that feature better gas mileage than past models.

Gas Verdict
It just depends what you’re looking for. If you want to get the most mileage per gallon, as well as a lower sticker price, a gas engine may be for you. That being said, when it comes to mileage, the best gas engine will always fall short of the best hybrid engine. As the technology stands today and at least into the near future, gas vehicles are cheaper hybrids and electrics (comparing vehicles in a similar class). The cost savings over time are hard to quantify down to a science, so keep the gas option on the table if you’re looking to save money and get good mileage.

Fuel_Economy_Label_B

Gas fuel sticker example. Gas engine mpg varies greatly.

Ranger Products Releases RP-50FC 25-Ton Capacity Oil Filter Crusher

July 18th, 2016

Santa Paula, California – July 2016 –
crusher renderRanger Products is debuting a new oil filter crusher that flattens used oil filters with over 50,000 lbs. of crushing force, reducing them to 20% of their original size. The Ranger RP-50FC transforms used oil filters, normally regulated by the EPA, into general refuse by squeezing out 95% of residual oil and transforming the used filter into a compact puck that can then be disposed of as normal waste or recycled for profit. By removing virtually all of the residual oil, operators are able to eliminate EPA mandates and separately recycle both the used oil and crushed oil filters. With recycled waste oil realizing prices as high as a dollar per gallon and recycled scrap metal prices on the rise, the Ranger RP-50FC oil filter crusher earns business owners a return on investment over time.

The Ranger RP-50FC comes with many built-in features to ensure convenient use and safe operation of the oil filter crusher. Simple operator controls are ergonomically placed to minimize operator reach and movement during faced-paced, high-repetition work. A fully automatic cycle feature allows operators to load filters, push a button and walk away. Also included is a remote electric foot switch that allows convenient, hands-free operation of all basic controls. A built-in automatic safety door with a reinforced transparent viewing window stops everything if and when the door opens. Equipped with a rugged stand, the RP-50FC accommodates collection drums ranging from 5 to 55 gallons. Powered by a 2 HP, 208 – 240V, 50 / 60 Hz, 20A single-phase, electric/hydraulic pump.

About BendPak‐Ranger: BendPak / Ranger manufactures car lifts, parking lifts, pipe benders, and air compressors. Their Ranger Products brand includes tire changers, wheel balancers, wheel aligners, brake lathes, and a wide variety of garage equipment. BendPak and Ranger related marks are registered trademarks of BendPak Inc. in the U.S. and other countries. For more information contact BendPak Inc. at 1-800-253-2363 or visit www.bendpak.com. General press inquiries: info@bendpak.com.

©2010 BendPak, Inc. All rights reserved. Site Map | Policies | Feedback | Careers | RATZ Check
Content  Management System provided  by  Pixelsilk