Alright, so the title of this article might be a little dramatic, but not by much. To get this spy photo, we had to sneak into the construction zone when no one was working. It captures the messy magic that is our customer service overhaul. The entire area you see in the photo below (and plenty of space outside the edges of the frame) is going to be dedicated to a 70+ person service center.
The best part? It’s located right at our own Southern California headquarters. That means we’ll have more departments, more team leads and more service techs dedicated to making your before, during and after-sale experience with BendPak as great as humanly possible. We’re simply champing at the bit as we prepare to welcome in all these new faces, but there is still lot of work to be done. We anticipate that this facility will be operational in the next six months or so, and we’ll certainly keep you posted on its progress.
Not only are we building a new customer service area, but we’re also constructing a 50,000 square-foot shipping and receiving facility. What’s that mean for you? Watch the video below to find out!
You might remember that we finished a similar facility back in early 2017, and we still need more, more, more! We’re growing even faster than we anticipated—and we anticipated that we would grow pretty fast. Much of the first half of 2019 is going to be about tracking our growth and preparing for what’s next, and the second half will be settling in with our expanded staff and surroundings. That’s when we’ll really be rolling. Be sure to follow us to keep up with everything!
Since we’re in Marketing here, we just have to say it: “Wait, there’s more!” BendPak is getting a brand new look from the outside. Below you can see a rendering of what the new building will look like. We want to thank each and every one of you for joining us on our journey to perfection. The future is looking bright, and we’re coming!